Solutions / IT Support Systems
NetSupport Manager v10.02
NetSupport Manager enables not only taking instant control and monitoring of any
desktop PC at any location across the LAN, WAN, dialup or Internet, it also
simplifies management tasks and offers secure remote and mobile working
possibilities. Another usage area of NetSupport Manager is monitoring /
controlling of call center agent workstations by supervisors, as well as
performing remote training functions by using integrated NetSupport School
module.
Features:
PC Remote Control
multi-Platform Support
delta File Transfer and Distribution
internet Gateway
show Function
scripting and Scheduling
hardware and Software Inventories
launch Applications
workstation Monitoring
interactive Thumbnail View
remote Deployment
chat and Audio Support
interactive Whiteboard
NetSupport School
Advantages:
maximize efficiency of IT technicians by increasing first call problem
resolution without visiting networked PCs
drastically improve end user productivity by keeping PCs and servers up and
running
increase HelpDesk service quality by significantly improving response times
maximize end-user productivity and minimize downtime by improving problem
resolution
file transfer and distribution, registry editing and snapshot inventory
sophisticated scripting and scheduling language for automating tasks or
unattended operations
watch, share or take total control of the target workstation
using full two-way audio support savings on telephone costs
fully compatibile with Windows Vista
 NSM_bro_uk_web.pdf
What_is_new_NSMv10_EN.pdf
Download 30-day free trial version
|
Saturday February 04, 2012
