Enhancing the Value of IP Communication

The rapidly expanding world of Internet telephony is much more than free long distance and deeply discounted calls for anyone with an online connection.

But many enterprise customers are taking even greater advantage of Internet Protocol-based telephony to generate revenue, boost productivity, reduce operating costs, increase organizational flexibility and gain a sustainable competitive advantage in the marketplace.



Indeed, IP serves as a global infrastructure that enables the convergence of multimedia telecommunications services such as voice, video, data and text – all in an endless, real-time and simultaneous combination. IP networks also empower and elevate multimedia telephones to computer status while connecting them to a host of wireless devices and almost anything with a digital pulse.

By extending interactive voice, text and image capabilities to telephones and other IP devices, LiteScape solutions brings all power of your PC to any VoIP device. The result: unified business communications that improve employee productivity and enhance the customer experience.

LiteScape's revolutionary enterprise software delivers broadcasts, customized collaboration, and customer/employee self-service solutions using your PC and IP telephone. LiteScape solutions unify IP communication – any device, any platform.

An increasing number of enterprises know that IP telephony systems can dramatically change the way business communications take place. And that’s why these companies are buying IP phones from suppliers like Cisco and Avaya. But to fully enhance the value and intelligence of their IP-based networks, firms also need software solutions that provide secure, personalized collaboration and communication.



LiteScape’s solutions facilitate collaboration by enabling IP-based broadcasts and notification services for compliance; at the same time, the solutions provide quick and simple access to network directories across multiple locations and clusters. LiteScape’s OnCast meshes IP telephony with the communications and collaboration tools used in a traditional computing environment: calendaring, email and Web conferencing, for example. With OnCast, users can search and dial, search and broadcast and search and conference.

LiteScape’s vertically focused CRM modules personalize IP networks by integrating enterprise applications and databases with any VoIP or mobile device; the modules also provide interactive voice, text and image capabilities to IP phones and other IP devices. All applications sit on a robust multi-modal application platform (MAP) along with a full SDK, which allows further integration and customization.



Finally, LiteScape takes security seriously. Its Secure Profile Management (SPM) solution provides the ability to manage, present and access data based on access privileges. SPM also encrypts the flow of data across the IP network – for audio, video and text.

Litescape offers physical security through its Secure Personal Authentication Reader (SPAR), which ensures that data – as well as access to the actual IP device – is secure. SPAR easily snaps on to any IP device and allows extension mobility through smart cards, RFID and biometrics so enterprise users are protected even when they’re working away from their desks on another phone.

	Copyright © 2007 ITD Polska. All Rights Reserved